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iPhone XS Max back camera not working

Hello! Iā€™ve recently bought an XS Max (this was off TradeMe, like a New Zealand eBay if you will) and the back camera chooses when to work lol. By this, I mean the back camera will only work for Instagram & Messenger when wanting to take a photo, whereas on the default camera app pre installed on to Apple phones, the screen turns black. Snapchat and other social media apps donā€™t give me the option to ā€˜flipā€™ the camera from selfie to back camera. Also the flashlight doesnā€™t seem to work but when videoing on Instagram with the flash on on the back camera, it works. Now Iā€™m not too sure if this is just a problem with my phone, or whatever, but itā€™s weird how my back camera works for IG & Messenger only and not other apps. Was hoping to see if there are solutions to this? Iā€™ve tried turning off Voice-over which most online guides covered but still nothing. But yeah again, was hoping to look for some solutions before I result to factory resetting my phone.

iPhone XS Max

Posted on Feb 25, 2022 2:29 AM

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Question marked as Top-ranking reply

Posted on Feb 25, 2022 4:36 AM

Hello,

Hmm, the flash goes on and off depending on conditions. Start here:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working

It can also be forced on and off. See this:

Take and edit photos with your iPhone, iPad, and iPod touch

If no help, have it checked:

Find Locations

Good luck.

1 reply

iPhone XS Max back camera not working

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