You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bought a “sound app through apple, but when I tap on it the app pops up for less than a second then goes back down so I can’t use it!

Bought a SOUND app from apple store and it won’t stay on the screen when I tap on it. Now what?

iPod, iOS 9

Posted on Feb 25, 2022 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2022 5:31 PM

First, try a forced restart. If that doesn't fix it, contact the app developer.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)


How to contact an app developer.

How to contact an app developer - Apple Support

3 replies
Question marked as Top-ranking reply

Feb 25, 2022 5:31 PM in response to binkeyfitz

First, try a forced restart. If that doesn't fix it, contact the app developer.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)


How to contact an app developer.

How to contact an app developer - Apple Support

Bought a “sound app through apple, but when I tap on it the app pops up for less than a second then goes back down so I can’t use it!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.