Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products.

Check out this User Tip created by Dogcow-Moof: Use caution when purchasing USB-C cables or adapters: they are not all alike.

Related Article: If the side, Home, or other button or switch isn't working on your iPhone or iPad

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bought a “sound app through apple, but when I tap on it the app pops up for less than a second then goes back down so I can’t use it!

Bought a SOUND app from apple store and it won’t stay on the screen when I tap on it. Now what?

iPod, iOS 9

Posted on Feb 25, 2022 4:18 PM

Reply
Question marked as Best answer

First, try a forced restart. If that doesn't fix it, contact the app developer.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)


How to contact an app developer.

How to contact an app developer - Apple Support

Posted on Feb 25, 2022 5:31 PM

3 replies
Question marked as Best answer

Feb 25, 2022 5:31 PM in response to binkeyfitz

First, try a forced restart. If that doesn't fix it, contact the app developer.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)


How to contact an app developer.

How to contact an app developer - Apple Support

Bought a “sound app through apple, but when I tap on it the app pops up for less than a second then goes back down so I can’t use it!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.