How to chat online with Apple?

How do you get to talk to online chat



[Re-Titled by Moderator]


iPhone 13, iOS 15

Posted on Feb 26, 2022 6:32 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2022 5:36 PM

This is NOT a chat; it is a user-to-user forum. If you have an issue you think other users can help you with, please describe it. If you want to chat with an Apple tech click on the Get Support link at the top of this page and there will usually be a chat option.

25 replies

May 2, 2022 8:21 AM in response to ipod211

Это не чат и не способ напрямую общаться с Apple; это форум технической поддержки между пользователями. Если у вас есть вопрос или проблема, с которой, по вашему мнению, вам может помочь другой пользователь, опишите ее как можно подробнее, и пользователь, который увидит ваш запрос и решит, что может помочь, ответит, но это может произойти не сразу; это может быть через несколько часов.

Если вы хотите связаться с Apple, используйте ссылку «Получить поддержку» в верхней части этой страницы или позвоните в Apple, выбрав номер из этого списка → Contact Apple for support and service - Apple Support

May 3, 2022 9:33 AM in response to ElhamyRamzy

This is not a chat service, and is not a way to communicate directly with Apple; it is a user-to-user technical support forum. If you have a question or issue that you think another user can help you with please describe it in as much detail as you can and a user who sees your request and thinks they can help will answer, but that might not be immediate; it could be hours later. Here is some advice on how to do that effectively→Writing an effective Apple Support Communities post.


If you want to contact Apple use the Get Support link at the top of this page or call Apple by choosing a number from this list→Contact Apple for support and service - Apple Support

Apr 27, 2022 8:56 AM in response to kwesimills20

You will have to erase your phone. And consider this a learning experience about the importance of backups. You can set up automatic nightly backups, so this will never happen again→How to back up your iPhone, iPad, and iPod touch - Apple Support


To restore your phone to operation: If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

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How to chat online with Apple?

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