Heating issue and geekbench's, antutu's score

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Heating issue and geekbench's, antutu's score

1) My iPhone will heats up INSTANTLY, gets VERY HOT whenever I open my game (HONKAI IMPACT 3, I set it on lowest setting) and it will stays like that until I closed my game and let it cool off. Is this normal?

2) My Geekbench's, AnTuTu's score is way lower than the average. Is this normal?

It's my first time owning an iPhone so I'm don't know whether the performance is as good as it should be or not. (I can use it just fine, don't have any serious problem)

*NEW iPhone 11, 128gb

*Bought it 1 week ago

Posted on Feb 26, 2022 7:27 AM

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Answer 1

Sharon_419

Community Specialist

Feb 27, 2022 7:32 AM in response to YJASON321

Hello YJASON321,

From your post it appears you are having an issue with heat while using a particular app.

If this only happens when using this app, then we would suggest you remove the app, restart the iPhone, and then install the app again: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If the issue continues, we would suggest reaching out to the app developer: How to contact an app developer - Apple Support

Cheers.

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Heating issue and geekbench's, antutu's score

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