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My watch doesn’t transfer info to my phone

How do I get my watch to transfer info to my phone?

Posted on Feb 26, 2022 1:48 PM

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Question marked as Top-ranking reply

Posted on Feb 27, 2022 1:20 AM

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.


Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled,turn it off.


2 replies
Question marked as Top-ranking reply

Feb 27, 2022 1:20 AM in response to Totallyconfused123

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.


Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled,turn it off.


My watch doesn’t transfer info to my phone

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