Good evening all,
I am getting this error on a 3 yr. old iPad. I have tried to restore with Apple configurator, iTunes and Monterey with no success. Is there any way to actually fix this issue ?. Or is this Apple's way to let me know I need to buy another iPad.
Yes - I already tried all those recommended solutions ( KB articles and web postings). Any help is greatly appreciated.
Thank you,
Martin R.
[Personal Information Edited by Moderator]
Hello MartinReyes2022,
Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you have an error message on your iPad. We can see why you’d want this taken care of, so let us help from here! You said you’d completed some troubleshooting already, which is great. We want to make sure that you performed all steps here: If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch.
If you have done that and the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPad, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
iPad error 4013
