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Level 1

4 points

Face ID

I have updated my phone to the latest version and also restarted it but my Face ID isn’t still working

iPhone XR, 15

Posted on Feb 27, 2022 5:34 AM

Top-ranking reply

Community Specialist

Posted on Feb 28, 2022 7:04 AM

Hello Sheilamay764,

Welcome to Apple Support Communities. It sounds like you're having trouble with Face ID on your iPhone.

You mentioned restarting and updating your iPhone. Try the other steps shown here: If Face ID isn't working on your iPhone or iPad Pro.

Take care.

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