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Hi, I have a new iPad and recently downloaded Art Set 4 from the AppStore, but it keeps crashing. I have removed and reinstalled the app but have the same problem. Is anyone aware of this being a common issue with that app and how will I know if it’s the app or my iPad that is causing the issue? Many thanks.
iPad, iPadOS 15
Hey there Artset,
We understand you're experiencing an issue with an app closing unexpectedly on your iPad.
It sounds like you've done some great troubleshooting steps so far!
Give any remaining steps here a try: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Cheers!
Thanks Erica, I had already tried all of those options though. I’m currently awaiting a response from the app developer
Artset,
Thanks for keeping us posted.
It sounds like the next steps from here then will be to continue working with the app developer.
Feel free to post again if you have any questions in the future.
Take care!
Art Set 4
