old ipad disabled

I have an old Ipad. Don't know exactly the year, but OS is 14.8.1. Maybe 2017? The other day I plugged it in, and something must have been pressing on the screen because now it is DISABLED. I understand that I need to 'recover' it. But in order to do so, I need to be able to access it somewhere. It does not appear on Music, it does not appear on Finder even when plugged into my new MacBook Air M1 2020, and though the web is full of advice saying 'open Itunes,' ITUNES IS OBSOLETE. The only part of my apple world that recognizes the existence of my Ipad is Settings on my Imac which says it exists, but doesn't see it plugged in. It does not appear when I log in to Icloud on the web using my mac, though all the data on the Ipad is on the cloud and sync was turned on. HOW DO I RECOVER MY IPAD? It is 'locked' and no amount of pressing on the home button will open the password prompt. Please help!


Of course I have tried rebooting several times. I can get to the 'recovery mode' screen on the IPad, but again, can't SEE the ipad anywhere else to click 'restore' or 'wipe' or whatever it is to bring it back to life.


PLEASE HELP.


iPad, iPadOS 14

Posted on Feb 27, 2022 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2022 9:09 AM

Hi there DolceBibster,


We understand you're trying to restore your disabled iPad.


We'd like to share a resource that can help.


Check it out here: If you forgot your iPad passcode


If the iPad isn't being detected by your MacBook Air, give these steps a try: If your computer doesn't recognize your iPhone, iPad, or iPod


We hope this helps.

2 replies
Question marked as Top-ranking reply

Feb 28, 2022 9:09 AM in response to DolceBibster

Hi there DolceBibster,


We understand you're trying to restore your disabled iPad.


We'd like to share a resource that can help.


Check it out here: If you forgot your iPad passcode


If the iPad isn't being detected by your MacBook Air, give these steps a try: If your computer doesn't recognize your iPhone, iPad, or iPod


We hope this helps.

Feb 28, 2022 9:17 AM in response to DolceBibster

An iPad passcode cannot be recovered, reset or modified from another device.


iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

old ipad disabled

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