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My I phone 7 plus phone will not charge . It is totally dead. I have tried to turn it on by pushing in the on/off and volume buttons on the sides.

My I phone 7 plus phone will not charge > It is totally dead . I have tried to turn in by pushing in the on /off button and volume button.

iPhone 7 Plus, iOS 14

Posted on Feb 28, 2022 10:42 AM

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Question marked as Apple recommended

Have you ever had the battery replaced on the device? Given the age of the device I would believe the battery may have failed. You can take a look at this support document and if necessary, use the Get Support link at the top of the page here to contact Apple Support. If your iPhone or iPod touch won't charge - Apple Support


Posted on Feb 28, 2022 10:46 AM

3 replies
Question marked as Apple recommended

Feb 28, 2022 10:46 AM in response to lucy-1955

Have you ever had the battery replaced on the device? Given the age of the device I would believe the battery may have failed. You can take a look at this support document and if necessary, use the Get Support link at the top of the page here to contact Apple Support. If your iPhone or iPod touch won't charge - Apple Support


My I phone 7 plus phone will not charge . It is totally dead. I have tried to turn it on by pushing in the on/off and volume buttons on the sides.

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