How can i activate my mini ipad 2 ?

can anyone tell me how can i activate my mini ipad 2 due to activation server is temporarily unavailable ?

iPad mini, iOS 11

Posted on Feb 28, 2022 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2022 2:21 AM

If you are experiencing difficulties with (re)activation of your iPad, you may have more success if you connect your iPad to a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes.


  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPad, connect your iPad to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPad:
  • If you see an alert that shows "Set up as New" or "Restore from Backup", it means your iPad is activated.
  • If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone.



A restart of your WiFi Router and/or a change of DNS settings may also be helpful.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


https://help.apple.com/assets/5F481CEE680CE23E301E0458/5F481CFC680CE23E301E0477/en_US/c32a836781dfdfa253cc503f17a537d9.png" height="359" width="431



For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):


Quad9

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9


OpenDNS

208.67.222.222

208.67.220.220

2620:0:ccc::2

2620:0:ccd::2


Cloudflare+APNIC

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001


Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the  Get Support link at top-right of this page.



8 replies
Question marked as Top-ranking reply

Mar 1, 2022 2:21 AM in response to Aziffah

If you are experiencing difficulties with (re)activation of your iPad, you may have more success if you connect your iPad to a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes.


  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPad, connect your iPad to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPad:
  • If you see an alert that shows "Set up as New" or "Restore from Backup", it means your iPad is activated.
  • If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone.



A restart of your WiFi Router and/or a change of DNS settings may also be helpful.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


https://help.apple.com/assets/5F481CEE680CE23E301E0458/5F481CFC680CE23E301E0477/en_US/c32a836781dfdfa253cc503f17a537d9.png" height="359" width="431



For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):


Quad9

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9


OpenDNS

208.67.222.222

208.67.220.220

2620:0:ccc::2

2620:0:ccd::2


Cloudflare+APNIC

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001


Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the  Get Support link at top-right of this page.



Mar 1, 2022 5:27 PM in response to Aziffah

I suspect you may own an older 2012 iPad Mini 1st generation and NOT a 2013 iPad mini 2nd generation.


If you own a very old iPad model, like almost 9 to 11-year old 2011 iPad 2, 2012 iPad 3, 4 or 1st gen iPad Mini,

Sometime in mid 2021, Apple made changes to its activation servers that now check device activation validation through the Safari Web browser, now.

That old Safari Web browser is over 5-years old, now, and is NOT safe and secure to use to accesss the Internet, any longer.

I, also, suspect with this new device activation method, that old Safari Web browser may no longer be able to negotiate getting by Apple's new activation authentication server processes/protocols and allowing that old iPad to be re-activated.

I, also, suspect that Apple didi this to silently and permanently end use of these over 9-10-year old iPad models on their networks, pretty much completely ending the use of these very old iOS devices.


Apple's own procedures, my own procedures, as well as those from others, may no longer be effective to re-activate these very old iPad models.


Please confirm your iPad's “A” model number, please.


Mar 1, 2022 5:24 PM in response to Aziffah

Can you, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.


Please try to make an attempt to answer all questions asked.



Thank You.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can i activate my mini ipad 2 ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.