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when ever i go to the app store and hit get on the game or app it will load then stop and keeps repeating

when ever i go to the app store and hit get on the game or app it will load then stop and keeps repeating. so how do you fix it

iPhone 13, iOS 15

Posted on Mar 1, 2022 6:14 AM

Reply
Question marked as Best reply

Posted on Mar 1, 2022 8:31 PM

Hi daniel27b25,

Welcome to the Apple Community.


Re: so how do you fix it


Wondering if you were signed in to the App Store with your Apple ID, as that is necessary,

and

if this is the first time you have tried to download an item from the App Store or iTunes.

you may need to have a payment method in your Apple ID, even if the download is free.


If you do not have an Apple ID::

How to create a new Apple ID – Apple Support


Check the payment methods that you can use:

(Scroll down to find your country or region)

Payment methods that you can use with your Apple ID - Apple Support


How to:

Change, add, or remove Apple ID payment methods - Apple Support


How to:

Get apps in the App Store on iPhone – Apple Support


After you have used the App Store or iTunes for the first time,

you can remove the payment method if you wish.

________________________________________


Troubleshooting:


If you can’t download or update apps on your iPhone or iPad - Apple Support

________________________________________


More info:


Apple ID support / help

Apple ID - Official Apple Support


App Store Support Website

Official Apple Support


All the best :-)





1 reply
Question marked as Best reply

Mar 1, 2022 8:31 PM in response to daniel27b25

Hi daniel27b25,

Welcome to the Apple Community.


Re: so how do you fix it


Wondering if you were signed in to the App Store with your Apple ID, as that is necessary,

and

if this is the first time you have tried to download an item from the App Store or iTunes.

you may need to have a payment method in your Apple ID, even if the download is free.


If you do not have an Apple ID::

How to create a new Apple ID – Apple Support


Check the payment methods that you can use:

(Scroll down to find your country or region)

Payment methods that you can use with your Apple ID - Apple Support


How to:

Change, add, or remove Apple ID payment methods - Apple Support


How to:

Get apps in the App Store on iPhone – Apple Support


After you have used the App Store or iTunes for the first time,

you can remove the payment method if you wish.

________________________________________


Troubleshooting:


If you can’t download or update apps on your iPhone or iPad - Apple Support

________________________________________


More info:


Apple ID support / help

Apple ID - Official Apple Support


App Store Support Website

Official Apple Support


All the best :-)





when ever i go to the app store and hit get on the game or app it will load then stop and keeps repeating

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