Apple TV 4K Keeps Cutting Out
Apple TV 4K Keeps Cutting Out. It started about 3 weeks ago out of no where. The HDMI cable I purchased is from Apple. I also tried swapping the cable and rebooting my Apple TV a few times. Any suggestions?
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Apple TV 4K Keeps Cutting Out. It started about 3 weeks ago out of no where. The HDMI cable I purchased is from Apple. I also tried swapping the cable and rebooting my Apple TV a few times. Any suggestions?
When you say cutting out do you mean the display goes black or just the video stream cuts out and it goes back to the main menu?
If it's the display then also try switching ports and try on another TV. Keep in mind that if the white light on the Apple TV is steady then it is still working correctly.
If it's only the video stream then that would be more of a network issue. Check the speedtest app to see the current internet connection. To check the local network run a diagnostic report on your computer using istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks. Try connecting via ethernet.
When you say cutting out do you mean the display goes black or just the video stream cuts out and it goes back to the main menu?
If it's the display then also try switching ports and try on another TV. Keep in mind that if the white light on the Apple TV is steady then it is still working correctly.
If it's only the video stream then that would be more of a network issue. Check the speedtest app to see the current internet connection. To check the local network run a diagnostic report on your computer using istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks. Try connecting via ethernet.
The screen goes black off and on. I have changed another HDMI cable and testing it today. I bought this HDMI cable from the apple store. Also checking the wifi connection.
Apple TV 4K Keeps Cutting Out