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AirPods are still connected to previous owner

i got new airpods from ebay and the person i bought of is still connected to them and can see my location how do i change that so they are just mine.


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Mar 1, 2022 9:11 AM

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Question marked as Best reply

Posted on Mar 1, 2022 9:09 PM

macysemp123 Said:

"AirPods are still connected to previous owner: i got new airpods from ebay and the person i bought of is still connected to them and can see my location how do i change that so they are just mine."

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Verifying Genuine AirPods:

Make sure that these are genuine. If not, report it to eBay, requesting that you get your money back, and that the seller be held accountable.

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: https://checkcoverage.apple.com/.
  3. View the Results: If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.
2 replies
Question marked as Best reply

Mar 1, 2022 9:09 PM in response to macysemp123

macysemp123 Said:

"AirPods are still connected to previous owner: i got new airpods from ebay and the person i bought of is still connected to them and can see my location how do i change that so they are just mine."

-------


Verifying Genuine AirPods:

Make sure that these are genuine. If not, report it to eBay, requesting that you get your money back, and that the seller be held accountable.

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: https://checkcoverage.apple.com/.
  3. View the Results: If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.

AirPods are still connected to previous owner

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