powerbeats3 microphone not working The microphone on my PowerBeats3 headphones are no longer working.

Hello mariclaud,

Thanks for joining us in Apple Support Communities.

Let’s start by trying a reset to see if that helps with your Powerbeats3 microphone not working. Hold down both the power button and volume down button for 10 seconds. You should see the indicator light flash. When you see that, release the buttons. This link provides more information:

Reset your Beats earphones

Also, have you tried cleaning the microphone on your Powerbeats to see if that helps? This link will show you how:

Clean and store your Beats earphones or headphones

If those steps don’t seem to help, let us know which iPhone you’re using with your Powerbeats3, and the software version that's listed in Settings > General > About. We’ll take a closer look if necessary.

Take care!