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Why is my wifi assist greyed out leaving me unable to switch it off?

Why is my wifi assist greyed out leaving me unable to switch it off


Posted on Mar 1, 2022 9:24 AM

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Question marked as Top-ranking reply

Posted on Mar 1, 2022 9:31 AM

Hi,


This previous answer from an Apple Community Specialist should help you:


’The first thing I would suggest is that you Restart your iPhone. This straightforward troubleshooting step is quick and often resolves any number of issues. 


I would next make sure that the iPhone us up-to-date. Update your iPhone, iPad, or iPod touch.


If the feature is still greyed out, I'd suggest resetting your network settings. To do so, navigate to Settings > General > Reset > Reset Network Settings and tap Reset Network Settings. Keep in mind that this will reset any stored Wi-Fi networks and passwords as well as any other cellular settings. These steps are also found in the Apple Support article, If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network.


You can read more about Wi-Fi Assists here: About Wi-Fi Assist

1 reply
Question marked as Top-ranking reply

Mar 1, 2022 9:31 AM in response to Fish6510

Hi,


This previous answer from an Apple Community Specialist should help you:


’The first thing I would suggest is that you Restart your iPhone. This straightforward troubleshooting step is quick and often resolves any number of issues. 


I would next make sure that the iPhone us up-to-date. Update your iPhone, iPad, or iPod touch.


If the feature is still greyed out, I'd suggest resetting your network settings. To do so, navigate to Settings > General > Reset > Reset Network Settings and tap Reset Network Settings. Keep in mind that this will reset any stored Wi-Fi networks and passwords as well as any other cellular settings. These steps are also found in the Apple Support article, If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network.


You can read more about Wi-Fi Assists here: About Wi-Fi Assist

Why is my wifi assist greyed out leaving me unable to switch it off?

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