iphone XS ios15.3.1 not connecting to wifi

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iphone XS ios15.3.1 not connecting to wifi

have had trouble with this phone and talked with SeniorAdvisors - thought it was fixed, but issue has come back. It will not connect to our wifi, while every other device does. So....anyone else have issues like this ?? Have I worn out my phone?

iPhone XS, iOS 15

Posted on Mar 1, 2022 1:46 PM

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Answer 1

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LD150

Level 10

89,865 points

Mar 1, 2022 1:58 PM in response to 8994

Reset the router to factory settings (menu or paper clip)
On iphone Settings, General, Transfer iphone or reset, reset, reset network settings
If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management

Here's some more steps you can try for Wi-Fi connection issues that may be helpful: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

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