Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5S No Service/Mobile Data Error

Update Required

iPhone 5s

Posted on Mar 1, 2022 8:55 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2022 12:37 AM

See this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Update Required

iPhone 5S is an outdated iPhone, can’t be update to a higher iOS.

iOS 12.5.5 is the latest iOS security update -> released September 23, 2021.


2 replies

Mar 2, 2022 12:46 AM in response to win109

Hi - Assuming you are in USA:


As of March 1, 2022, AT&T is no longer offering the 3g technology that powered your phone. Other US carriers will follow suit; T-Mobile in July, Verizon in December. This was done at the request of the FCC. There is nothing that we or Apple can do.


Here is AT&T's notification→https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network-After-3G-Goes-Away.pdf

iPhone 5S No Service/Mobile Data Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.