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How to use apple watch and unlock water lock if digital crown is not working

How to use apple watch and unlock water lock if digital crown is not working/damaged?

Apple Watch Series 5, watchOS 8

Posted on Mar 2, 2022 5:22 AM

Reply
1 reply

Mar 3, 2022 8:16 AM in response to DCDEEP

Salutations DCDEEP, 


We’ve got a couple options for you. 


In the event that your Digital Crown is unresponsive, but moves freely, let’s restart your Apple Watch. Restart your Apple Watch Begin by pressing and holding the side button til you see the Power Off slider, then drag it to power off. Once off, press and hold the side button til the Apple logo comes up. 


If the Digital Crown feels like it’s stuck or won’t move let’s clean it. There is a section in the following article which we've also included below - How to clean your Apple Watch

Clean and dry the Digital Crown
If the Digital Crown gets stuck or won’t move, check for debris and wipe down your Apple Watch. If you find substances like dust or lotion around the Digital Crown, follow these steps to clean it, and repeat as needed:
  1. Turn off your Apple Watch and remove it from the charger.
  2. If you have a leather band, remove it from your Apple Watch.
  3. Hold the Digital Crown under lightly running, warm, fresh water from a faucet for 10 to 15 seconds. Soaps and other cleaning products shouldn't be used.
  4. Continuously turn and press the Digital Crown as water runs over the small gap between the crown and the housing. 
  5. Dry your Apple Watch with an absorbent, non-abrasive, lint-free cloth. Be sure to wipe the surface of the Digital Crown, the space between the Digital Crown and the watch case, and the surrounding surfaces, removing any water.


Thanks. 

How to use apple watch and unlock water lock if digital crown is not working

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