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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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my airpod case isnt charging

can i make an appointment at the store for my airpod case not charging


Posted on Mar 2, 2022 7:12 AM

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Question marked as Top-ranking reply

Posted on Mar 2, 2022 8:19 PM

Yes, start here:

Genius Bar Reservation and Apple Support Options - Apple

or

Apple Store - Find a Store - Apple


But first have you checked the port on the charger for any debris? And possibly tried another cable?


2 replies

Mar 3, 2022 8:04 AM in response to Elii1k_

Elii1k_ Said:

"my airpod case isnt charging: can i make an appointment at the store for my airpod case not charging"

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Troubleshooting AirPods Charging...

A Few Thoughts to Try:


A. Visit Apple Support links:


B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Restart the iPhone:

Use either of these two methods


D. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.
  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)
  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

my airpod case isnt charging

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