Error communicating with iCloud
Can’t login to my MacBook air
MacBook Air 13″, macOS 10.14
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User profile for user:
JessS19
User level:
Community Specialist
Greetings, Feckin22.
If you are unable to connect or sign into your iCloud account there are some steps to try.
- Check system status to ensure there is not an outage, and try to sign into another device. If there is an outage, that would explain why you are unable to connect. Apple - Support - System Status
- If you can’t recall your password, reset it, since you need this information to log in. If you forgot your Apple ID password
- Make sure your Mac is connected to internet, since it sounds like you may have a connection issue. Connect to the internet with your Mac
"If you still need help signing in to iCloud, update your iPhone, iPad, and iPod touch to the latest version of iOS or iPadOS, and your Mac to the latest version of macOS. See the iCloud system requirements for more information.” If you can't connect or sign in to iCloud
We hope this helps!
Sincerely.