Apple Card QFX files don't work at Quicken

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Level 1

18 points

Apple Card QFX files don't work at Quicken

Until this month, I was always able to use the QFX file exported by Apple Card to import my transactions to Quicken (Mac).

As of this month (and I'm not the only one, per the Quicken support forums), this does not work. Either GS is delivering flawed data, or Quicken is blocking the data. Quicken returns an -885 error and says it cannot "download" the data from the QFX file that Wallet exports.

The Quicken people are being dodgy, saying that "support between Apple Card and Quicken was dropped. There is no ETA for if or when it will be back." That "was dropped" is suspicious, and makes me think Quicken did something, but it's not clear.

Anyone else having this issue? Any reason major companies can't support their customers, who pay to have these services work?

MacBook Air 13″, OS X 10.11

Posted on Mar 2, 2022 9:05 AM

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Answer 1

Top-ranking reply

glen cfrommontclair

Level 1

22 points

Mar 2, 2022 1:49 PM in response to PQuincy

Not working for anyone. When I called customer service at Quicken they said that Apple ( Goldman Sachs) is no longer a partner. When I called Apple (Goldman Sachs) they claimed to know nothing about it. If they do not resolve this I will just drop the card since I need Quicken more than I need the Apple (GS) card. Their loss.

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Answer 2

PQuincy Author

Level 1

18 points

Mar 2, 2022 9:14 AM in response to PQuincy

Update: A Quicken customer service rep just told me that, according to Quicken, it is Apple that has broken whatever agreement was needed for its QFX files from Apple Card to work with Quicken.

If Apple did this, I am extremely unhappy. Sabotaging your own customers is not good business, is arrogant, and should be changed.

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Answer 3

PQuincy Author

Level 1

18 points

Mar 2, 2022 9:16 AM in response to PQuincy

The obvious solution, if Apple Card has chosen to disable the already limited connectivity it has with Quicken, is to STOP USING MY APPLE CARD. I am not willing to manually enter 1000s of $$$ of transactions, so I just won't use this card. We all have plenty of other cards, with their own equivalent rewards, after all.

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Apple Card QFX files don't work at Quicken

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