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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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I used my card for a years to pay my iCloud storage, but from 01.02.22 a have a problem to pay with it.
I've tried so many times but it was a problem. I've tried to add other card but the problem is the same.
I've called to my bank they say that card protection from your site has been triggered.
iPhone 12 Pro Max, iOS 15
Greetings, galya75.
If you are unable to make a payment because your payment method was declined, you’ll want to follow these steps:
“If your payment method is declined in the App Store or iTunes Store
If you can't make purchases or update your apps, including free apps, there might be a problem with your payment method. To fix this, add a new payment method or update your payment information.
If a payment method can’t be charged
If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.” If your payment method is declined in the App Store or iTunes Store
Should we have an incorrect understanding of the issue, consider providing more details. Let us know exactly what is happening vs what you expect to happen. Also, include any error message you see.
We hope this helps!
Sincerely.
Greetings, galya75.
If you are unable to make a payment because your payment method was declined, you’ll want to follow these steps:
“If your payment method is declined in the App Store or iTunes Store
If you can't make purchases or update your apps, including free apps, there might be a problem with your payment method. To fix this, add a new payment method or update your payment information.
If a payment method can’t be charged
If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.” If your payment method is declined in the App Store or iTunes Store
Should we have an incorrect understanding of the issue, consider providing more details. Let us know exactly what is happening vs what you expect to happen. Also, include any error message you see.
We hope this helps!
Sincerely.
I’ve followed every steps, my card was ok to 01.01.22 but after this date I have a problem to pay with my card. I’ve tried to pay with my Wallet but I can not. I have money in both in my card in my wallet too,
galya75,
Thanks for trying the recommended steps and following up. Please contact Apple Support for further assistance with this issue.
Take care!
I can't pay for my iCloud+ with 50 GB GB of storage.
