Unable to play iTunes Store purchased tracks due to Authorization issue

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tangsman Author

Level 1

4 points

Unable to play iTunes Store purchased tracks due to Authorization issue

Have tried authorizing the tracks but no success.

Have 1 device registered for iTunes use.

Tried de-authorizing then reauthorizing Windows Laptop but no joy either.

Also tried a couple of Apple online suggested fixes but they did not work.

Have I wasted £25 in an iTunes Account Credit if I can't now play new purchases?

Posted on Mar 2, 2022 10:20 AM

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Answer 1

Niel

Community+ 2026

Level 10

743,693 points

Mar 2, 2022 10:22 AM in response to tangsman

Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

(215066)

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Answer 2

tangsman Author

Level 1

4 points

Mar 2, 2022 3:32 PM in response to Niel

Thanks for your helpful advice.

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Unable to play iTunes Store purchased tracks due to Authorization issue

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