I clicked on an add for shopping, and an alert said that my “phone has been hacked, 17% of something has been taken.” Then said I had a minute or something to download an app called “online barrier” like a VPN? Is this all a scam, even the app? I was scared so I downloaded the app and tried it. I looked up similar questions and people said it was a scam! How can I stop it
You should also delete the app you downloaded.
Never support an app that use FUD (Fear, Uncertainty & Doubt) to market their app(s).
You should also delete the app you downloaded.
Never support an app that use FUD (Fear, Uncertainty & Doubt) to market their app(s).
Welcome to the Apple Support Communities.
Yes, this is a phishing attempt: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support. Ignore it!
I also suggest you clear the history and cache for your web browser. If this is Safari, see: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support.
Jack
Apple really needs to start pulling these scam-suggested apps from the App Store and banning their developer accounts.
Yes, it is a scam. What you received was a maliciously-crafted advertisement that uses fear and panic to force you to do something that you should never do. I highly recommend that you use an adblocker extension for your web browser from now on, you won’t be bothered by this kind of advertisement garbage ever again.
Alert pop up “your phone has been hacked”
