Apple Card not adding to iPhone

I have a new Apple Card approved. I clicked on the wallet. shows "adding card' but just keeps wheel spinning and not adding. who can I contact or what do I do now?



Posted on Mar 3, 2022 6:09 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2022 8:38 AM

Hey there ruthfrommurphy,


We recommend that you start by confirming you are following these steps when adding the Apple Card to your Apple Wallet: How to add Apple Card to your Apple devices. There are steps there for how to add that to each Apple device type. There's also a great section there about what to do if you're having trouble with adding the card.


If you have trouble adding Apple Card to a new device

1. Make sure that you're signed into the device with the same Apple ID that you used to apply for Apple Card.
2. Make sure your device has a good internet connection.
3. Make sure the Settings app and Wallet app are enabled for cellular data:
1. Open the Settings app on your iPhone or iPad.
2. Tap Cellular.
3. Turn on Cellular Data.

Be sure to check which devices are compatible with Apple Pay. If you need help adding Apple Card to your devices, contact Apple Support.


Also, here's another resource that may help with this issue: If you can't add a card to Apple Wallet to use with Apple Pay. It covers a few more steps than the ones offered above.


Kind regards!

1 reply
Question marked as Top-ranking reply

Mar 4, 2022 8:38 AM in response to ruthfrommurphy

Hey there ruthfrommurphy,


We recommend that you start by confirming you are following these steps when adding the Apple Card to your Apple Wallet: How to add Apple Card to your Apple devices. There are steps there for how to add that to each Apple device type. There's also a great section there about what to do if you're having trouble with adding the card.


If you have trouble adding Apple Card to a new device

1. Make sure that you're signed into the device with the same Apple ID that you used to apply for Apple Card.
2. Make sure your device has a good internet connection.
3. Make sure the Settings app and Wallet app are enabled for cellular data:
1. Open the Settings app on your iPhone or iPad.
2. Tap Cellular.
3. Turn on Cellular Data.

Be sure to check which devices are compatible with Apple Pay. If you need help adding Apple Card to your devices, contact Apple Support.


Also, here's another resource that may help with this issue: If you can't add a card to Apple Wallet to use with Apple Pay. It covers a few more steps than the ones offered above.


Kind regards!

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Apple Card not adding to iPhone

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