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Hello. I'm having trouble getting art from my company's podcast to update on Apple Podcasts (it updates everywhere else). I've looked at the tech specs and as far as I can tell everything is in order ( < 500 kb, 1600x1600, new file name). It's been a week. Any ideas? Our soundcloud URL is: https://soundcloud.com/americasquarterly
The image is OK, and shows when subscribing on a Mac. The latest episode was posted today, and the previous one two weeks ago, so it's probable that the new image hasn't been 'seen' by Apple Podcasts until today. It can take some days for a changed image to appear in Apple Podcasts 'Browse' and Preview, so I should give it at least a week from today. If it still hasn't changed, ask Podcasts Support to investigate: https://itunespartner.apple.com/contact/?content_type=podcasts
The image is OK, and shows when subscribing on a Mac. The latest episode was posted today, and the previous one two weeks ago, so it's probable that the new image hasn't been 'seen' by Apple Podcasts until today. It can take some days for a changed image to appear in Apple Podcasts 'Browse' and Preview, so I should give it at least a week from today. If it still hasn't changed, ask Podcasts Support to investigate: https://itunespartner.apple.com/contact/?content_type=podcasts
Thank you very much.
The Apple URL is: https://podcasts.apple.com/us/podcast/the-americas-quarterly-podcast/id1099672310
I believe this is the feed link (apologies if this is not what you are looking for): https://feeds.soundcloud.com/users/soundcloud:users:11021585/sounds.rss
Appreciate your help.
I need the feed URL to be able to check the image. The Apple Podcasts page URTL would also help.
Thanks very much for your help, much appreciated. I'll keep an eye out over the next week and go from there.
Podcast artwork won't update from RSS feed
