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Podcast artwork won't update from RSS feed

Hello. I'm having trouble getting art from my company's podcast to update on Apple Podcasts (it updates everywhere else). I've looked at the tech specs and as far as I can tell everything is in order ( < 500 kb, 1600x1600, new file name). It's been a week. Any ideas? Our soundcloud URL is: https://soundcloud.com/americasquarterly

Posted on Mar 3, 2022 9:16 AM

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Question marked as Top-ranking reply

Posted on Mar 3, 2022 12:49 PM

The image is OK, and shows when subscribing on a Mac. The latest episode was posted today, and the previous one two weeks ago, so it's probable that the new image hasn't been 'seen' by Apple Podcasts until today. It can take some days for a changed image to appear in Apple Podcasts 'Browse' and Preview, so I should give it at least a week from today. If it still hasn't changed, ask Podcasts Support to investigate: https://itunespartner.apple.com/contact/?content_type=podcasts

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Question marked as Top-ranking reply

Mar 3, 2022 12:49 PM in response to americas680

The image is OK, and shows when subscribing on a Mac. The latest episode was posted today, and the previous one two weeks ago, so it's probable that the new image hasn't been 'seen' by Apple Podcasts until today. It can take some days for a changed image to appear in Apple Podcasts 'Browse' and Preview, so I should give it at least a week from today. If it still hasn't changed, ask Podcasts Support to investigate: https://itunespartner.apple.com/contact/?content_type=podcasts

Podcast artwork won't update from RSS feed

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