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Hello, 1229 swedish kr got withdrawn from my bank account and i haven’t bought anything, i went to the purchase history and there’s nothing there so i would appreciate if I could get my money back that I didn’t spend

iPhone 11

Posted on Mar 4, 2022 9:58 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2022 10:09 AM

Hi,


> Maybe your payment method linked to your bank account was used on another Apple ID (your child’s Apple ID, etc ) that’s why you can’t see the purchase on your own Apple ID purchase history.


If you’re sure a payment method linked to your bank account isn’t associated with any other Apple ID(s), contact Apple Support


Before contacting Apple, make sure you followed all steps here: If you see 'apple.com/bill' on your billing statement - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 4, 2022 10:09 AM in response to kacper201

Hi,


> Maybe your payment method linked to your bank account was used on another Apple ID (your child’s Apple ID, etc ) that’s why you can’t see the purchase on your own Apple ID purchase history.


If you’re sure a payment method linked to your bank account isn’t associated with any other Apple ID(s), contact Apple Support


Before contacting Apple, make sure you followed all steps here: If you see 'apple.com/bill' on your billing statement - Apple Support


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