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Level 1

4 points

I have a 21.5 inch, Late 2012 iMac running OS X 10.8.5 (12F45)

I cannot up grade iTunes. The message I receive is: An error occurred while downloading the updates.

How can I resolve this issue?

Posted on Mar 4, 2022 10:39 AM

Top-ranking reply

Level 9

51,126 points

Posted on Mar 4, 2022 11:21 AM

Hi,

Try booting into Safe Mode with the Shift key held down.

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