AirTag location frequency

I bought an AirTag for my dogs’ collar, because he is known to run off when I go to work. Why doesn’t the AirTag update its location more frequently or show live location? It’s showing his location from 2 hours ago and won’t refresh. The whole reason I got it was so I could check his location at any time to see if he was away from home.

iPhone 11 Pro Max, iOS 15

Posted on Mar 4, 2022 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2022 12:24 PM

Hi Mikalahpittman,


Thanks for connecting with us here in Apple Support Communities. We can see that you have some questions about AirTags updating location. The article you reached us from, Find your keys, wallet, and more with AirTag, has some great info on this.


•If the AirTag is within range of your device or the Find My network recently detected it, you see it on the map. An updated location and timestamp appears under its name.
•If the AirTag isn't within range of your device or any devices in the Find My network, you see its last known location and timestamp. To be notified when your AirTag is within range of your device or detected by the Find My network, turn on Notify When Found under Notifications. 


You mentioned that it wont refresh? Are you unable to search Find My for your AirTag?


Regards.



1 reply
Question marked as Top-ranking reply

Mar 5, 2022 12:24 PM in response to Mikalahpittman

Hi Mikalahpittman,


Thanks for connecting with us here in Apple Support Communities. We can see that you have some questions about AirTags updating location. The article you reached us from, Find your keys, wallet, and more with AirTag, has some great info on this.


•If the AirTag is within range of your device or the Find My network recently detected it, you see it on the map. An updated location and timestamp appears under its name.
•If the AirTag isn't within range of your device or any devices in the Find My network, you see its last known location and timestamp. To be notified when your AirTag is within range of your device or detected by the Find My network, turn on Notify When Found under Notifications. 


You mentioned that it wont refresh? Are you unable to search Find My for your AirTag?


Regards.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirTag location frequency

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.