You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disable phone

If my phone is disabled and I know the email but not the password can I still unlock it?

Posted on Mar 4, 2022 4:58 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2022 5:00 PM

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone has been disabled. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Click 👉 If you forgot your Apple ID password - Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 4, 2022 5:00 PM in response to Mjc_90

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone has been disabled. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Click 👉 If you forgot your Apple ID password - Apple Support


Axel F.

Disable phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.