How do I remove my old Apple ID I can’t download any apps
I have a new Apple ID and I’m not able to remove the old one from my phone
iPhone 12 Pro Max, iOS 14
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I have a new Apple ID and I’m not able to remove the old one from my phone
iPhone 12 Pro Max, iOS 14
See the Apple Support article(s) below.
If your Apple ID is locked or disabled - Apple Support. *
If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *. I suggest you do this before changing the ID and/or password.
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Why can't you remove the old ID from your phone? What happens when you try? Error message(s)?
Says it’s locked for security reasons
How do I remove my old Apple ID I can’t download any apps