Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 13 Pro Max Overheating problem

And I brought my phone in last Friday and I am Notice that when I scrolling Facebook or open camera then my phone Produce overheat. I don’t know how can I fix it.

iPhone 13 Pro Max, iOS 15

Posted on Mar 5, 2022 11:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2022 11:41 PM

AbdulKaiwum Said:

"IPhone 13 Pro Max Overheating problem: And I brought my phone in last Friday and I am Notice that when I scrolling Facebook or open camera then my phone Produce overheat. I don’t know how can I fix it."

-------


Perhaps this is a Faulty Device?

If this is overheating, then something is misconfigured. You have a one-year, out-of-the-box, limited warranty. So, contact Apple Support, and have this looked at.*** In the mean time, place this in an open space (i.e. middle of a wide room (not in the closet), and out of direct sunlight (not by a window).

***Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)
2 replies
Question marked as Top-ranking reply

Mar 5, 2022 11:41 PM in response to AbdulKaiwum

AbdulKaiwum Said:

"IPhone 13 Pro Max Overheating problem: And I brought my phone in last Friday and I am Notice that when I scrolling Facebook or open camera then my phone Produce overheat. I don’t know how can I fix it."

-------


Perhaps this is a Faulty Device?

If this is overheating, then something is misconfigured. You have a one-year, out-of-the-box, limited warranty. So, contact Apple Support, and have this looked at.*** In the mean time, place this in an open space (i.e. middle of a wide room (not in the closet), and out of direct sunlight (not by a window).

***Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

IPhone 13 Pro Max Overheating problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.