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Software Update is unable to find Monterey OS Update

I have the following iMac which should be fine to update to Monterey



However Software Update just hangs trying to find the Monterey update. Is there an alternative way to download Monterey?

iMac 27″, macOS 10.15

Posted on Mar 5, 2022 11:24 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2022 12:25 AM

Welcome to the Apple Support Communities.


Restart your Mac, then see: How to upgrade to macOS Monterey - Apple Support. If it still isn't working right, follow those steps in Safe Mode: How to use safe mode on your Mac - Apple Support.


Make sure you have a backup first.


Jack


2 replies

Mar 6, 2022 12:26 AM in response to harvisinghau

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Supportlink. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


After restarting in Safe Mode then try Software update and you should be able to download and install Monterey.

Software Update is unable to find Monterey OS Update

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