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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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right airpod stopped working and not able to reset it

I have some problems in my airpods pro

the right airpod stopped working suddenly and not charging

when I open the case it should popup on my iPhone but this doesn't happen


I tried to clean the case with a piece of cotton then i followed the steps in this article but it didn't reset my airpods and nothing changed

iPhone 7 Plus, iOS 14

Posted on Mar 6, 2022 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2022 2:31 PM

amr ahmed Said:

"right airpod stopped working and not able to reset it: I have some problems in my AirPods pro the right airpod stopped working suddenly and not charging when I open the case it should popup on my iPhone but this doesn't happen[...]"

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Troubleshooting AirPods Charging:


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
2 replies
Question marked as Top-ranking reply

Mar 6, 2022 2:31 PM in response to Amr_Ahmed

amr ahmed Said:

"right airpod stopped working and not able to reset it: I have some problems in my AirPods pro the right airpod stopped working suddenly and not charging when I open the case it should popup on my iPhone but this doesn't happen[...]"

-------


Troubleshooting AirPods Charging:


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Mar 6, 2022 2:32 PM in response to Amr_Ahmed

Perhaps these are a Faulty Device?

"Contact Apple Support back mentioning to them that you think these are faulty. They may have been mismatched when packaged --nothing on your part.[...]"

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Get these Replaced:

You have 14 days to returns these (I've read maybe a little more, due to COIVD conditions in the area?). If more than 14 days, note that you have a one-year, out-of-the-box, limited-warranty with these.

Use this Link: AirPods Replacement, Service, and Repair - Apple Support

right airpod stopped working and not able to reset it

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