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Level 1

4 points

Why my iPhone can’t not use the Face ID

why my phone can’t use the Face ID ?

iPhone 11 Pro, iOS 15

Posted on Mar 6, 2022 2:59 AM

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Level 10

91,531 points

Posted on Mar 6, 2022 3:12 AM

Your camera has probably failed

First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair https://support.apple.com/iphone/repair/service

or Contact - Official Apple Support

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1 reply

Top-ranking reply

Level 10

91,531 points

Mar 6, 2022 3:12 AM in response to kong203

Your camera has probably failed

First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair https://support.apple.com/iphone/repair/service

or Contact - Official Apple Support

Reply

Why my iPhone can’t not use the Face ID

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