Screen turned green for no reason.

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Level 1

12 points

Screen turned green for no reason.

Hello, so yesterday my phones screen turned green and after like 5mins it fixed itself. Today for bad luck, it didnt fixed itself from nothing like yesterday. it has never been opened or dropped in water and i dont know what to do. i have alr backed some of my photos and things but the phone is out of warranty and also there is no working services in sunday. I already tried to force restart, turned it off for an hour and also when i turn on the screen its progressivly making the screen green like longer use-more green. uf someone can help me with that problem ill be so grateful. :)

also the upper green line happened to occur around yesterday afternoon when i was out, but like a few pixels flashing when i turn on the phone.

iPhone XS, iOS 15

Posted on Mar 6, 2022 9:24 AM

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Answer 1

Top-ranking reply

Ingo2711

Level 10

80,067 points

Mar 6, 2022 9:40 AM in response to Marto-Ch

This looks like a hardware issue and you should get your device checked by Apple or an Authorized Apple Service Provider next top your place.

Apple - Support - iPhone Repair and Service

Apple - Find Locations

There has been a Service Program for some iPhone X in the past:

iPhone X Display Module Replacement Program for Touch Issues

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Answer 2

Mar 6, 2022 9:35 AM in response to Marto-Ch

This is likely a hardware failure and will require a visit to the Apple Store Genius Bar or Apple Authorized Service Provider.

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Answer 3

Mar 6, 2022 10:41 AM in response to Marto-Ch

You may have only had the phone for a year, but iPhone Xs, was discontinued in late 2019, which is now nearly three years ago.

You will likely need to pay to have the screen replaced. But only Apple can make that determination.

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Answer 4

Mar 6, 2022 9:58 AM in response to Marto-Ch

Things often don't break immediately as they age. They go little by little until they are broken and that is most likely what you have seen with your iPhone. And you are right. We are all users on this user to user only forum. So we cannot diagnose your device from our living rooms. You'll need to take it to the Genius Bar for evaluation and options.

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Answer 5

Mar 6, 2022 9:45 AM in response to Ingo2711

If their signature is correct and they have an Xs, it won't qualify under the iPhone X Service bulletin. There is currently no service bulletin for iPhone Xs.

Apple Service Programs - Apple Support

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Answer 6

Marto-Ch Author

Level 1

12 points

Mar 6, 2022 10:01 AM in response to lobsterghost1

the phone is about a year old because on like the 14th month of the warranty there was an unexplainable error with it and they just gave me new. There is something wrong with the x series for sure :/. Anyways thanks for the info. I`ll try to reach the service in my town tomorrow for diagnosis but it probably would be 300leva(which is abt 150euro but our country is poorer so its equivalents abt 400 euro for uk)

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Answer 7

Marto-Ch Author

Level 1

12 points

Mar 6, 2022 9:55 AM in response to lobsterghost1

Uf it is a hardware problem the options are from the motherboard or from the display right?

and also why did it fixed itself one time and now it dont?

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Answer 8

Marto-Ch Author

Level 1

12 points

Mar 6, 2022 9:56 AM in response to lobsterghost1

i know that you are not servise and you didnt checked the phone but uf u can give me some type of explanation on experiense from before it will help me alot :)

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Screen turned green for no reason.

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