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New version is downloaded but can install.. what should I do

Gisele275

Posted on Mar 6, 2022 12:27 PM

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Question marked as Top-ranking reply
8 replies

Mar 8, 2022 9:57 AM in response to gisele275

gisele275 wrote:

I h as an iPhone SE, and it’s version 13.6

If you are on 13.6 you may have installed the iOS 13 beta at some time in the past. Go to Settings/General/Profiles (right below VPN), open it, tap on the beta profile and delete it, then restart your phone. If you don’t see Profiles under VPN or it doesn’t contain a beta profile that is not the issue.


Instead, to update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 or 13 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode


If you can't meet all of them you can still update using your computer.

New version is downloaded but can install.. what should I do

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