duplicate charge

i charge twice on MARCH 5 and FEBRUARY 21

iPad 2, iOS 9

Posted on Mar 6, 2022 12:56 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2022 9:24 AM

Hey there noureddin114,


Thanks for posting in Apple Support Communities!


To check out what the unexpected charge is for, use the steps below:

"How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription."

These can be found in If you see 'apple.com/bill' on your billing statement.


If you're like to request a refund for the unexpected charge, here's how to do so: Request a refund for apps or content that you bought from Apple


We hope this helps.

1 reply
Question marked as Top-ranking reply

Mar 7, 2022 9:24 AM in response to noureddin114

Hey there noureddin114,


Thanks for posting in Apple Support Communities!


To check out what the unexpected charge is for, use the steps below:

"How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription."

These can be found in If you see 'apple.com/bill' on your billing statement.


If you're like to request a refund for the unexpected charge, here's how to do so: Request a refund for apps or content that you bought from Apple


We hope this helps.

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duplicate charge

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