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Activation lock

I have an activation lock on an iPhone 7plus. That someone sold me. And I would like to know how to get it off

Posted on Mar 6, 2022 6:55 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2022 7:17 PM

Correailene18 Said:

"Activation lock: I have an activation lock on an iPhone 7plus. That someone sold me. And I would like to know how to get it off"

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Troubleshooting a Purchased, Locked Device:

Getting into This:

You need to have this person disassociate it from their account. So, contact them back, having them disassociate this iPhone from account. This is the site they should have used: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple SupportThe seller should have known better.


Reporting this:

If purchased off of a site (i.e. eBay), see if you can contact the site, getting the seller be held accountable, and if you can get your money back.

2 replies
Question marked as Top-ranking reply

Mar 6, 2022 7:17 PM in response to Correailene18

Correailene18 Said:

"Activation lock: I have an activation lock on an iPhone 7plus. That someone sold me. And I would like to know how to get it off"

-------


Troubleshooting a Purchased, Locked Device:

Getting into This:

You need to have this person disassociate it from their account. So, contact them back, having them disassociate this iPhone from account. This is the site they should have used: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple SupportThe seller should have known better.


Reporting this:

If purchased off of a site (i.e. eBay), see if you can contact the site, getting the seller be held accountable, and if you can get your money back.

Activation lock

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