Why doesn't my colored-highlighting pdf "markups"in iPad print in color?

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Why doesn't my colored-highlighting pdf "markups"in iPad print in color?

I noticed that when I print a marked-up pdf from my iPad (via print function from the box w/arrow, i.e. share icon on the top) and it uses my HP Smart app (as a wifi network printer) to print via my HP OfficeJet 9010, it doesn't print any of the markups in color. It make the highlighting pen markups look light gray.

If I print the same pdf via my iMac, it works fine. It does so via Preview then via my HP listed printer, which is the same and ia also connected as a wifi network printer.)

I assume it may be a data transfer - comm issue between the iPad and the HP Smart app, but I wanted to see if anyone else has this issue with another printer before I signal this to HP or Apple.

iPad (6th gen) WiFi

Posted on Mar 7, 2022 8:51 AM

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Answer 1

Mike_P1

Community Specialist

Mar 8, 2022 9:03 AM in response to JEL888

Greetings JEL888,

It sounds like you are having issues with printing your PDfs with markups on your iPad using the HP Smart app. We know how important this is for you, and we will help get you to the right place for answers.

Please try the following steps from this support article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

You may need to reach out to the app developer for continued assistance with this issue: How to contact an app developer. Cheers!

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Why doesn't my colored-highlighting pdf "markups"in iPad print in color?

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