You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

memory full

I've got a full Mac. All of the storage is being used by "Other users"

I can't figure out where these files are to delete them.


Mac mini 2018 or later

Posted on Mar 7, 2022 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2022 2:13 PM

Hi,


Those are other accounts someone created. To view them, go to System Preferences > Users & Groups and it will list them. That is also where you can delete them, if you're sure you don't need them. Click the lock to make changes > enter your password > select an account > click the minus sign at the bottom of the window. Remember, everything in the deleted account will be gone, so make sure you don't want what's in it before deleting it.

2 replies
Question marked as Top-ranking reply

Mar 7, 2022 2:13 PM in response to brown_rs

Hi,


Those are other accounts someone created. To view them, go to System Preferences > Users & Groups and it will list them. That is also where you can delete them, if you're sure you don't need them. Click the lock to make changes > enter your password > select an account > click the minus sign at the bottom of the window. Remember, everything in the deleted account will be gone, so make sure you don't want what's in it before deleting it.

Mar 8, 2022 4:23 AM in response to brown_rs

For correctness - Memory = RAM which is always being used and emptied as the computer needs.


Drive Capacity is a FIXED amount and does not change. The Empty Space on the FIXED Space on the internal drive is what is really the issue IMHO


If this contain is not fixed very soon, the computer may Stop Booting up at All.


Good computer practices dedicate to keep at least 15% - 20% of the Drive Total Capacity as Empty Space for good operations of the computer and for additional updates to install.


What is “Other” storage on a Mac, and how can I clean it out?


Free up storage space on your Mac


OmniDiskSweeper Safe to use


GrandPerspective 


How to delete Time Machine snapshots on your Mac


See used and available storage space on your Mac


Locate backups of your iPhone, iPad, and iPod touch


The final word from Apple on Managing the " Other " Category


Other: Contains files that don’t fall into the categories listed here. This category primarily includes files and data used by the system, such as log files, caches, VM files, and other runtime system resources. Also included are temporary files, fonts, app support files, and plug-ins. You can't manage the contents of this category. The contents are managed by macOS, and the category varies in size depending on the current state of your Mac.



EDITED

memory full

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.