Verifying age
Hello
I have been having a trouble to verify my age in Apple Music. I have asked my mobile carrier how my name was entered. But even though I entered the exact name and mobile carrier, I failed. Could you help me with that?
Question marked as
User profile for user:
Bill_T1
User level:
Community Specialist
If you suspect the age associated with your Apple ID account to be incorrect, check out Update the birth date associated with your Apple ID for the steps to correct that:
On your iPhone, iPad, or iPod touch
Go to Settings > [your name].
Tap Name, Phone Numbers, Email. You might need to enter your Apple ID password.
Tap Change Birthday or Birthday.
Update your birth date, then tap Done. If you're changing a birth date for a child, learn what to do.
If correct, the next place to check is Use parental controls on your child's iPhone, iPad, and iPod touch to see if you have explicit music restricted:
Go to Settings and tap Screen Time.
Tap Content & Privacy Restrictions, then tap Content Restrictions.
Choose the settings that you want for each feature or setting under Allowed Store Content.