My compass does not display direction.

Hello. Please help me. my compass is not working properly. does not display direction.




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iPhone 11, iOS 15

Posted on Mar 8, 2022 8:10 AM

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Question marked as Top-ranking reply

Posted on Mar 9, 2022 9:52 AM

Thanks for the update, glazz228,


We know you have done some adjustments to settings and restored your iPhone to factory settings. We'd next like you to follow the below steps:


  1. If you have any cases or screen protectors on your device, please remove them. According to the iPhone User Guide, a case with magnetic components may interfere with the accuracy of the Compass: Use the compass on iPhone - Apple Support
  2. Follow the steps below from the "Improve GPS accuracy" section of About privacy and Location Services in iOS and iPadOS - Apple Support:


Improve GPS accuracy

GPS accuracy depends on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. To improve GPS accuracy:
Make sure that you've set the date, time, and time zone correctly on the device in Settings > General > Date & Time. If possible, use Set Automatically.

Keep a clear view in several directions. Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this happens, your device uses Wi-Fi or cellular networks to determine your position until the GPS satellites are visible again.


Should you still need help after that, we would recommend getting in touch with Apple Support directly. You can do that here: Get Support.


Have a wonderful day!

3 replies
Question marked as Top-ranking reply

Mar 9, 2022 9:52 AM in response to glazz228

Thanks for the update, glazz228,


We know you have done some adjustments to settings and restored your iPhone to factory settings. We'd next like you to follow the below steps:


  1. If you have any cases or screen protectors on your device, please remove them. According to the iPhone User Guide, a case with magnetic components may interfere with the accuracy of the Compass: Use the compass on iPhone - Apple Support
  2. Follow the steps below from the "Improve GPS accuracy" section of About privacy and Location Services in iOS and iPadOS - Apple Support:


Improve GPS accuracy

GPS accuracy depends on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. To improve GPS accuracy:
Make sure that you've set the date, time, and time zone correctly on the device in Settings > General > Date & Time. If possible, use Set Automatically.

Keep a clear view in several directions. Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this happens, your device uses Wi-Fi or cellular networks to determine your position until the GPS satellites are visible again.


Should you still need help after that, we would recommend getting in touch with Apple Support directly. You can do that here: Get Support.


Have a wonderful day!

Mar 9, 2022 8:38 AM in response to glazz228

Hi glazz228,


First, you can see if restarting your iPhone 11 may help. It can seem like a simple step, but it can sometimes help resolve issues.


"How to restart your iPhone X, 11, 12, or 13


  1. Press and hold either volume button and the side button until the power off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


Those steps are from this article: Restart your iPhone - Apple Support


Another step you can take is to ensure your iPhone is fully updated, to see if that may help as well. You can check for an update in Settings > General > Software Update. If there is an available update, you'll want to backup and update as seen in here: How to back up your iPhone, iPad, and iPod touch - Apple Support


This article also shows how to update with a computer if that is your preferred method: Update your iPhone, iPad, or iPod touch - Apple Support


Take care.

Mar 9, 2022 9:40 AM in response to glazz228

Thanks for the answer !

But I have already done all of the above movement. Everything works fine in my iphone, auto-rotate the screen and similar functions.

Geolocation does not work correctly (does not show the direction of the phone in space).I think that the problem is in the incorrect calibration of the compass, but I don’t know how to fix it, I have already tried all the solutions without affecting the insides of the iPhone: I changed the settings, reset them, reset the phone to factory settings and nothing changes.

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My compass does not display direction.

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