Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ringtone/ alerts not working

Hi all… suddenly my phone does not ring with any ringtone in incoming calls nor do I have sounds working ( when I go into sounds everything is ok)… I have rebooted, the same… any tip?

iPhone 12 Pro Max, iOS 15

Posted on Mar 8, 2022 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2022 8:21 AM

There is a ringer switch on the side of your iPhone

Or you could try this: Settings<Sounds & Haptics from there try changing the ringer and alerts bar.

pPlease let me know if you have any problems 😀

8 replies

Apr 4, 2022 4:46 PM in response to Alexial73

I've had this same issue. Sometimes I get get it to come out of it if I change the ringtone to a different tone. Just an idea to try the next time it happens. Mine has been having issues with not sounding alert/ring tones since one of the 14 version updates late summer 2021. I keep hoping they'll fix what they broke with another update but no luck yet.

Ringtone/ alerts not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.