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im having issues resetting my passcode im at the diagnostic area

im having issues resetting my passcode im at the diagnostic area

Posted on Mar 8, 2022 1:02 PM

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Question marked as Best reply

Posted on Mar 9, 2022 8:29 AM

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

3 replies
Question marked as Best reply

Mar 9, 2022 8:29 AM in response to rachouchou33

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

im having issues resetting my passcode im at the diagnostic area

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