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Level 1

5 points

Trade in

Hi. I ordered a new iPhone and wanted to trade in my old one. However, I’ve never received a trade in kit. Can I bring my old phone to Apple store?

iPhone 11, iOS 14

Posted on Mar 8, 2022 1:38 PM

Top-ranking reply

Level 8

36,629 points

Posted on Mar 8, 2022 10:59 PM

Contact Apple Support directly to see what is happening with your trade-in kit.

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