You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: somto240
somto240 Author
User level: Level 1
4 points

Software update

i wanted to download and install iOS 15 on my iPhone, but it’s greyed out. I’ve carried out all the methods of getting it to download but it’s not working.I’m on iOS 14.6 by the way

iPhone 11, iOS 14

Posted on Mar 8, 2022 4:06 PM

Reply
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,049 points

Posted on Mar 9, 2022 12:11 AM

but it’s greyed out.

Do you have a MDM profile?

See this Apple article: Checklist: If you want to see if anyone else has access to your device or accounts

Checklist: If you want to see if anyone else has access to your device or accounts - Apple Support

See point 5.


View in context

Similar questions

4 replies

Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up