Unresponsive screen

remital Said:

"Unresponsive screen: When I hold button on top and volume button to shut off iPad. It brings up slide to shut off. But it doesn’t move or respond"

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Troubleshooting a Frozen iPad:

Try the tips at these Apple Support links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPad won't Turn On or is Frozen - Apple Support

• If your iPad is Stuck On the Apple Logo - Apple Support

• If your iPad Screen is Black or Frozen - Apple Support

If your iPad screen is not responding to input, a forced-restart of your iPad is likely to clear the issue:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.