You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I received an invoice with negative "Total". What does this mean?

So far I only had an Apple Music subscription. Recently I started the trial for Apple One.


Few days ago was the due day for the Apple Music subscription, and I was charged.

Today I was charged for the Apple One subscription, as the trial has expired.


I received an invoice about the Apple One subscription payment, but along with it, I also received an Apple Music Subscription invoice, which had a negative "Total" amount in it.


What does this mean, am I about to be refunded?

Posted on Mar 9, 2022 9:29 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 8:50 AM

Hello Sartheris,


Welcome to Apple Support Communities! If you received and invoice with a negative balance you may be receiving a proration or refund. If you changed a subscription then this may be the case.


To read more bout refunds look here: Check the status of a refund for apps or content that you bought from Apple


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 10, 2022 8:50 AM in response to Sartheris

Hello Sartheris,


Welcome to Apple Support Communities! If you received and invoice with a negative balance you may be receiving a proration or refund. If you changed a subscription then this may be the case.


To read more bout refunds look here: Check the status of a refund for apps or content that you bought from Apple


Cheers!

I received an invoice with negative "Total". What does this mean?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.